Referral enquiries welcome: bespoke commissioned support, family support, contact, outreach & assessmentSouth Wales · South West England

Contact

Supported and supervised contact.

Child-centred contact delivered to an agreed risk framework. Supported contact where a lighter touch is appropriate, and supervised contact where risk requires professional observation throughout. Sessions are recorded factually, and safeguarding concerns are escalated through agreed routes. Referral enquiries are welcome from local authorities, and from solicitors and families where the arrangement is appropriate.

Service scope

Contact delivered to an agreed risk framework, not simply staffed.

  • Supported contact with one practitioner
  • Monitored and supervised contact
  • Two-practitioner arrangements where risk requires
  • Social-work-qualified supervision where directed
  • Virtual supervised contact
  • Professional observation reports and review meetings
  • Transport and escort where agreed
Phase 1 boundary: these services do not include personal care, prompting or reminding a service user to eat, wash, dress or take medication, medication administration, or accommodation combined with parenting assessment. Referrals are screened before acceptance.

Published rates

Clear pricing before the case starts.

All rates are exclusive of VAT. Final scope is confirmed after referral screening.

ServiceRateNotes
Supported contact, one worker£45/hrMinimum 2 hours
Monitored contact, one worker£58/hr
Supervised contact, Tier 2£82/hrIncludes session recording
Supervised contact, two practitioners£145/hrRisk-led
Supervised contact, Tier 3 qualified£110/hrWhere qualified supervision is required
Virtual supervised contact£45 / 30 min
Written observation report£95Bundled with 6+ sessions

Discuss this service.

Send the referral details and we’ll confirm scope, practitioner level and availability.

Make a referral

Part of a wider package

This can be commissioned on its own, or built into a package.

Where a situation needs more than one kind of support, this service can sit inside a bespoke commissioned package — with the hours, staffing ratio, management and reporting set across the whole arrangement rather than service by service.

One design

Hours, ratio and skill mix set across the whole package.

One point of contact

Named management for everything we deliver on the case.

One report

Reporting covering the package, at the agreed frequency.

Need this as part of a package?

Send the referral with the situation, the risks and the outcomes you need. We will confirm whether we can deliver it, on its own or within a wider commissioned package.